The strongroom reads every message. Name the grid (A–D), cite the box number if you have one, and say what you need. Replies go out during regular U.S. Eastern Time business hours.
Find your category on the deposit wall — quoting BX-22 or BX-44 gets a sharper answer than describing the service loosely.
A written reply from the strongroom, generally within two business days — messages are answered in the order they reach the desk.
No accounts, advice, mandates, or payment requests through this channel — see the Terms of Service.